1106 State Road 69, New Glarus, WI 53574
Meet
Our Veterinary Team
Our team is a group of true pet lovers with extraordinary skills.
Get to know our team
We are solely dedicated to your pet’s care. We look forward to getting to know you, and we hope you’ll take the time to scroll down and get to know us.
Dr. Susan Payne
Veterinarian
Dr. Payne was born and raised in South Carolina. She graduated from the university of South Carolina (go cocks!) with a bachelors in biological sciences and worked in cancer research for 5 years before returning to vet school at uw.
She lives in Madison with her husband (Craig) 2 cats (Brett and Murray) and golden retriever (Bogey). She enjoys hiking, reality tv, and spending time with friends and family. Her favorite part of being a veterinarian is getting to play a role in strengthening the human- animal bond and seeing up close all the positive things pets bring to their owners lives and visa versa.
Cyndie
Cyndie has spent more than a decade in veterinary medicine, excelling in general practice, emergency, critical care, and canine rehabilitation as a veterinarian assistant. Along the way, she discovered a passion for leadership, serving as both a team lead and assistant manager before stepping into her role as Practice Manager at Country View Veterinary Services in 2025.
In 2020, Cyndie took a break from clinical practice to focus on her education, earning her associate degree from Madison College and her bachelor’s degree from the University of Wisconsin–Whitewater. While she loved the fast pace and challenge of critical cases, she found her greatest fulfillment in operational leadership, tending to the business needs to support the medical capabilities of the clinic. She is passionate about making Country View Veterinary Services a place where pets receive exceptional veterinary care and people feel warmly welcomed.
Outside of the clinic, Cyndie enjoys training her German Shepherd in Schutzhund/IGP, indulging in culinary arts and spending time outdoors with her husband. Life at home is happily busy with four other animals; a Hungarian Wirehaired Vizsla who loves field work, an Australian Shepherd who excels at cuddling, a tripod Border Collie mix who keeps everyone smiling, and a mischievous Savannah cat.
Kenna
Kenna is from California and now lives in New Glarus Wisconsin and graduated from Blackhawk Technical College. Kenna loves being able to help people and their pets and loves animals. Kenna loves meeting puppies, especially spaniels and setters. At home, Kenna has five dogs, Tipsy, McKee, Dazzle, Gracie, and Rumor. Kenna also has two cats, Ginger and Kiki, and five horses, Janice, Jane, Dream, Fox, and Dollar. Outside of work, Kenna spending time with her family and friends, showing horses, showing dairy cattle, running her dogs, and country music.
Mary
Lead Certified Veterinary Technician
Mary is from Monticello Wisconsin and graduated from Madison college. Mary loves being able to be a voice for those who can’t speak and loves animals. Mary loves building a connection with every patient and enjoys being able to make them comfortable and live their best lives. At home, Mary has two dogs, Rucker and Gizmo. Outside of work, Mary enjoys country music, crafts, kayaking, spending time with her boyfriend, friends and dogs, and volunteering at the Monticello Fire Department.